Cashless

Viva! is a cashless festival: any payment can be made through a simple wristband with RFID wireless communication.
Why?
In order to avoid long waits and cash, to manage connection problems as well as to increase online safety.
Cool! How does it work?
It’s extremely smart: once you get started, upload the amount you need on your wristband and you will be able to pay for all our services: drinks, food and Viva! official merchandise!
At the bar, ordering your drink, the bartender scans your wristband which instantly processes the payment and you are soon served.
Safe and cashless thanks to our Viva! Festival App downloadable on your smartphone. You will always be up to date on your remaining credit.
How can I upload?
2 options available:
As easy as pie: with our app Viva! Festival ( IOS – Android).
On our uploading points in the festival areas.
The minimum top-up is €10. No loading or service fees apply.
Need to charge more money?
No problem! You can recharge whenever you need, choosing one of the above mentioned options.
When will I get my wristband?
Once you have bought your tickets for the festival on Dice, you can get your wristband by the entry of the festival area;
What about the money left on the wristband?
At the end of the festival and ’til August 11th, filling in the form on the app, you can get your remaining money straight on your bank account by 30 September 2023.
Refunds are guaranteed for a minimum amount of €3.
Watch out! refund requests must be submitted no later than August 11th, 2023.
For further information please send an e-mail to: cashless@vivafestival.it